Join our dynamic team at K&R Solutions and make a meaningful impact in a fast-paced, innovative environment. We’re committed to fostering growth, collaboration, and success, offering opportunities for passionate individuals to thrive in their careers.
CSR
The CSR is the hub of communication between our clients and vendors. Our CSR position could be considered a hybrid of Customer Service and Project Management.
A day in the life of a CSR
Client and vendor emails primarily drive your daily activity with an occasional phone or video call. Our office is a cozy space with 2-4 people that you will work closely with day after day. We also have two remote team members on the east coast that you will interact with daily.
This includes:
- Processing graphic and frame orders which involve client Q&A, tracking approval documents, and verifying shipping information
- Creating price quotes for Design Services, Installation, and Production
- Troubleshooting and problem-solving
- Frequent collaboration with our vendors to monitor complex projects
- Email conversations that require situational awareness and sensitivity to all party’s rolls and interests
- Coordinating installation work
- Developing trusting relationships with our clients and vendors
This is K&R
We provide print, project management and installations for graphic projects nationwide. Our primary clients are in aviation, education, and retail. K&R was founded in 2019 and we truly count our team (and many clients) as family!
This is YOU
- Able to commute to Lehi, UT for office hours (M-F, 8am-5pm)
- Can recognize and manage changing priorities
- Able to communicate honestly about your timelines, challenges, and questions
- Have a strong character that is empathetic but able stand firm or push back when necessary
- Able to work autonomously in a quiet office
- Enjoy occasional collaboration with clients, vendors, and internal colleagues
- Can communicate clearly and effectively
- Have a sense of humor
- Are open to a variety of tasks, where “Not my job” is not your mindset
- Feed off of accomplishment and recognition
Required Skills
- Microsoft Outlook, Word, Excel
- Adobe Acrobat
- Phone & video call etiquette
- Mathematical understanding regarding feet/inch conversion and percentage calculations.
Useful Skills
- Photoshop and Illustrator
- CAD experience (any program)
- Ability to read architectural and shop drawings
- Print Production experience
- Project management
Ready to take the next step in your career?
Fill out the form below to apply and let us know how you can contribute to our team’s success!
